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Updated on Author: Contributing Author: Sergei Lemberg

Called By CBE Customer Solutions, Inc.? Here’s What To Know

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Are you struggling in credit card debt? You aren’t the only one. Millions of people have to use their credit cards to make ends meet. When you can no longer make the minimum payments and collection agencies become abusive, it adds to the stress and anxiety. You don’t have to live like this: the law protects you when debt collectors go too far.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) offers important legal protection to debtors. When your rights are not respected by debt collectors, you can file a lawsuit to affirm these protections and seek damages when appropriate.

  • Yelling or screaming at you over the phone
  • Calling you after they have been ordered to stop calling
  • Threatening to ruin your credit
  • Calling your workplace
  • Contacting you when you are represented by an attorney
  • Refusing to validate the debt

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Company Profile: CBE Customer Solutions, Inc.

If you are being called by CBE Customer Solutions, Inc., here are some additional company details:

CBE Customer Solutions, Inc., which also does business as CBE Group, is a debt collection agency in Cedar Falls, Iowa. It was incorporated in 2005, has 500 employees, and is managed by Thomas Penaluna. Litigation records at the PACER website reveal that people who felt harassed by CBE Customer Solutions, Inc. pushed back in court.

Alleged Violations against CBE Customer Solutions, Inc.

According to PACER, on or around March 23, 2015, CBE Customer Solutions, Inc. sent a collection letter to a Nevada consumer. He responded a week later by sending a letter stating that he refused to pay the debt. Instead of ceasing communications, the agency sent him another collection letter on April 4.

Feeling harassed by CBE Customer Solutions, Inc., the consumer sued the company for:

  • Using harassing means to collect a debt
  • Ignoring his written refusal to pay

The matter was later dismissed.

Called By CBE Customer Solutions, Inc.? Here's What To Know

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Hire a Consumer Lawyer

The phone numbers for this debt collection agency are:

If they appear on your caller ID at any time, CBE Customer Solutions, Inc. is trying to contact you. If they ignore your written refusal to pay and keep trying to collect, get a free case review from a consumer lawyer and file a claim against CBE Customer Solutions, Inc. You can ask for up to $1,000 in statutory damage per incident, so don’t be pushed around when the law is on your side.

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Additional Resources

*Case taken from PACER ( File number is Case 2:15-cv-00696-JAD-VCF from the United States District Court for the District of Nevada.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against CBE Customer Solutions, Inc. or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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