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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Cascade Collections, Inc.?*


Are You Being Called By Cascade Collections, Inc.?* Here’s what you need to know.

Are debt collectors calling you every day and threatening consequences if you don’t pay them immediately? If so, you’re not alone. Due to illness, financial setbacks and other matters beyond their control, thousands of people have debts currently in collections. If the collector you’re dealing with is abusive, be aware that the law gives you the right to tell them to stop and sue them if they refuse.

Your Rights Under the FDCPA

Under the Fair Debt Collection Practices Act, or FDCPA, third-party debt collectors may not use methods like the following to collect a consumer debt. If they do, they risk expensive sanctions and even loss of their collection agency license.

  • Swearing and calling you names, and asking you rude questions like why you don’t pay your bills
  • Failing to report to the credit bureaus that a debt is in dispute
  • Calling you at work after you tell them that you are not allowed to talk to them there
  • Calling you before 8:00 a.m. and after 9:00 p.m.
  • Leaving voice messages that do not identify the collector and the purpose of their call
  • Pretending to be attorneys, police officers, or federal agents

Is Cascade Collections Calling You

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Company Profile: Cascade Collections, Inc.

Cascade Collections, Inc. is a debt collection agency located in Salem, Colorado. It was established in 1970, has 10 to 19 employees, and is managed by its President, William Robertson. Records kept at the PACER (Public Access to Court Electronic Records) website reveal that consumers who believed they were being harassed by Cascade Collections, Inc. have taken the company to court to demand compensation for their experiences.

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Alleged Violations against Cascade Collections, Inc.

Bob Grube vs. Cascade Collections, Inc. et al*

According to PACER, in or around late 2015 Cascade Collections, Inc. repeatedly attempted to collect a debt from Oregon resident Bob Grube. He later complained that he was frequently called by Cascade Collections, Inc., and that during these conversations the collectors threatened to send his debt to the “legal department” and to start garnishing his wages immediately.

Feeling harassed by Cascade Collections, Inc., Mr. Grube sued the company for threatening legal action that could not be taken, namely the wage garnishment.

The matter was later settled.

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Hire an Attorney

The phone numbers for Cascade Collections, Inc. are:

If either number appears on your caller ID, it means that you are being called by Cascade Collections, Inc. If they threaten to garnish your wages before a judgment has even been issued, hire a consumer attorney. If you file a claim against Cascade Collections, Inc. and win your case, you could be awarded $1,000 per violation as well as attorney’s fees, court costs, and any actual damages. Never assume that being in debt makes you a target of abuse: the law says otherwise.

*Case taken from PACER (www.pacer.gov). File number is Case 3:16-cv-00201-SB from the United States District Court for the District of Oregon, Portland Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Cascade Collections, Inc. or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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