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Updated on Author: Contributing Author: Sergei Lemberg

Called By AssetCare, LLC? Here’s What to Know

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Consumer protection agencies receive complaints about collection agencies every year. People claim to have been yelled at, insulted, and harassed by phone at home and work. Some debt collectors even call your friends, family, or boss to embarrass you. If you find yourself in such a situation, it is important to know your rights.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, specifies what debt collectors may say and do while contacting you about a debt. Activities like those below can cause an agency to be fined or even closed down.

  • Calling at inconvenient times, usually before 8:00 a.m. and after 9:00 p.m
  • Telling you that you can be arrested and imprisoned
  • Using abusive and / or obscene language
  • Keep contacting you even after you dispute a debt
  • Discussing your debt with anyone except you, your spouse, or your attorney
  • Calling you at work after you’ve told them to stop

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Company Profile: AssetCare, LLC

If you are being called by AssetCare, LLC, information about the agency operations is below.

AssetCare, LLC, which also does business as CF Medical VI, LLC, is a debt collection agency located in Sherman, Texas. It opened for business in 2016, has 20 employees, and is managed by its President, Mark Detrick. It has a B- rating with the Better Business Bureau. Legal records archived at the PACER website records reveal that consumers who felt that they were being harassed by AssetCare, LLC hired counsel refused to pay.

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Alleged Violations against AssetCare, LLC*

According to information on the PACER website, on or around August 9, 2017, AssetCare, LLC tried to collect a medical debt from a Florida consumer by reporting it to Transunion. She claimed that the agency did not provide the correct name for the original creditor.

Feeling harassed by AssetCare, LLC, the consumer sued the company for:

  • Using false and deceptive means to compel debt payment
  • Using unfair and unconscionable means to collect the debt
  • Sending inaccurate information to the credit bureaus

The case was later settled.

Called By AssetCare, LLC? Here's What to Know

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Hire a Consumer Lawyer

The phone number for AssetCare, LLC is 1-888-993-3604. Its presence on your caller ID means that you are being called by AssetCare, LLC. If they harm your credit by misreporting a debt, hire a consumer lawyer and get them to help you file a claim against AssetCare, LLC. You could win $1,000 per violation, so when a collection agency chases you for money they cannot legally collect, they may end up having to pay you instead.

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Additional Resources

*Case taken from PACER ( File number is Case 8:17-cv-02846-SDM-MAP from the County Court Of The Thirteenth Judicial Circuit In And For Hillsborough County, Florida, Small Claims Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against AssetCare, LLC or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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