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Updated on Author: Contributor: Sergei Lemberg

Is Asset Management Outsourcing Inc Calling You?*

Is Asset Management Outsourcing Inc calling you? Here’s what you need to know.

Every year, scores of Americans encounter financial difficulties that cause them to become delinquent in their financial obligations. These debts include credit cards, medical bills, mortgages, car loans, and student loans. If you fall far enough behind on these and other bill payments, you risk becoming the target of a debt collector.

The Fair Debt Collection Practices Act (FDCPA) is a federal law that was enacted in response to the disconcerting number of complaints about the ways debt collectors were trying to force people to make payments. Although collection agencies are permitted to collect debts, they may not do it in a way that intimidates, deceives, or abuses the consumer.

Examples of prohibited behavior include:

  • Using profane or obscene language
  • Threatening consumers with arrest, a damaged reputation, or bodily harm if they don’t pay
  • Pretending to represent the state of federal government
  • Claiming to be an attorney or law enforcement officer
  • Causing a telephone to ring repeatedly with intent to harass
  • Keep contacting a consumer who has asked them to stop

AMO Recoveries is a subsidiary of Asset Management Outsourcing, Inc., which was founded in 1997. Headquartered in Norcross, Georgia, the company employs 11-50 employees and promotes itself on its website as a leading collector of delinquent debt throughout the US. A search of the PACER (Public Access to Court Electronic Records) website indicates that Asset Management Outsourcing, Inc. has been sued on several occasions in US District Court for allegedly illegal dealings with consumers.

Patricia Kirksey v. Asset Management Outsourcing, Inc. AKA Nationwide Recovery Service.

According to PACER**, in January 2014 Patricia Kirksey began receiving communications from debt collectors employed by Asset Management Outsourcing, Inc. They were demanding payment for a debt that she had allegedly incurred. During several calls she received from AMO throughout 2014, Ms Kirksey said that she told the agents to stop calling her cell phone and that they had the wrong person.

Her attorney later noted in the complaint filed with the US District Court, “Defendant (AMO) was told by Plaintiff on multiple occasions not to call her, two of these occasions occurring in late October of 2014, yet it continued to call her cell phone. Defendant had continued to call Plaintiff knowing that this would annoy and harass Plaintiff and that she was not the true debtor.” The attorney indicated that such tactics violated the FDCPA, including but not limited to 15 U.S.C. §§1692c(a)(1); §1692d; and §1692f.

The suit was later settled.

The phone numbers for Asset Management Outsourcing, Inc are 1-800-771-3400 and 1-678-259-9600. If this number shows up on your caller ID, a debt collector is trying to contact you. When you speak to them, remember that you are well within your rights to dispute the debt and request no further contact from them.

If they continue to call you and / or become hostile or aggressive when seeking payments, you can file a complaint with the Better Business Bureau, the attorney-general for your state, and the Consumer Financial Protection Bureau. You should also hire a consumer attorney to represent you regarding the debt, as the debt collector is legally obliged to deal with your legal counsel instead of you.

If matters escalate, you can sue Asset Management Outsourcing, Inc and be compensated up to $1,000 per FDCPA violation as well as actual damages, court costs, and attorney’s fees, making consumer abuse an expensive risk for debt collectors.

**Case taken from PACER ( File number is (Case 1:15-cv-00052-RWS from United States District Court, Northern District of Georgia, Atlanta Division)


The content of this article serves only to provide information and should not be construed as legal advice. If you file a claim against Asset Management Outsourcing, Inc or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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      By submitting above, I agree to the privacy policy and disclaimer and consent to be contacted by an agent via phone call or text message at the phone number(s) listed above, including wireless number(s). Calls may be auto-dialed/pre-recorded. Consent is not required to utilize our services.