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Updated on Author: Contributing Author: Sergei Lemberg

What You Do if You Are Contacted by Arrow Financial Services LLC*

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If there is a point in life when you have amassed a large amount of debt and fall behind in paying your bills, you may be contacted by a debt collection agency. Some debt collectors have been known to use unfair, abusive, or deceptive treatment towards debtors.

If this happens to you, your rights are protected under the Fair Debt Collection Practices Act (FDCPA), which was enacted by the Federal Trade Commission (FTC) in 1978 to provide guidelines for debt collectors and allow debtors to seek legal action if their rights have been violated.

Arrow Financial Services LLC is a debt collection agency of around 1,000 people. The headquarters are located in Illinois, but the agency also has offices in both New York and Texas.

If you receive a phone call from 866-667-3342, this COULD be Arrow Financial Services. Answer any calls from 866-667-3342 with caution.

Laws Arrow Financial Services LLC Is Accused of Violating

According to Top Class Actions, in 2015, a New York woman filed a claim against Arrow Financial Services LLC. She claimed that they violated her rights under the FDCPA.

The plaintiff claimed that, aside from the debt having never existed in the first place, Arrow Financial Services LLC attempted to garnish the woman’s wages, failed to notify her of a court date that led to more charges, and overall used harassing collection practices, which are all violations of her rights protected by the FDCPA.

What to Do if Arrow Financial Services LLC Is Trying to Collect a Debt from You*

If Arrow Financial Services LLC has been contacting you about a debt and you believe they are violating your rights under the FDCPA, there is certain action you are able to take.

For instance, you have the right to request hat Arrow Financial Services LLC stop contacting you about your debt. This can be done through a verbal or written request. By sending a written request as certified mail, you will be able to have proof of the request if you end up filing a claim against the agency.

At this point, Arrow Financial Services LLC should have stopped contacting you, but if they continue to contact you, you should record every attempt since you made the request. Log the date, time, and name of the call representative for each instance.

This information will be helpful if you choose to pursue a lawsuit against Arrow Financial Services LLC. Under the FDCPA, each call counts as a violation against your rights, and each violation can award you up to $1,000 in damages.

Lastly, you can also contact an attorney who specializes in FDCPA cases. A lawyer can help you gather the evidence you will need to file a successful FDCPA claim. They will also determine the amount of damages you should request and help to pursue a lawsuit against Arrow Financial Services LLC. You can file this claim in state court, with the FTC, or in small claims court, as well as through your state attorney general’s office.

**Case taken from Top Class Actions:


The content of this article serves only to provide information and should not be construed as legal advice. If you file a claim against Arrow Financial Services LLC or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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