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Updated on Author: Contributing Author: Sergei Lemberg

Are You Being Called By Alltran*?

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Are You Being Called By Alltran*? Here’s What You Need to Know

Money problems can strike anyone at any time. One day you have a well-paying job, the next you are laid off and struggling to make ends meet. When your debts go into arrears, the accounts may be turned over to a third-party collection agency. What you need to know is that these companies may attempt to collect a debt from you, but harassing you in the process is illegal.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) regulates how third-party collection agencies may communicate with consumers while trying to collect a debt. They must refrain from using deceptive or abusive tactics like those listed below:

  • Swearing, calling you names, and using profane language
  • Refusing to validate the debt and prove that they are authorized to collect it
  • Persisting in trying to collect a disputed debt
  • Failing to identify themselves during each communication as a debt collector
  • Calling you at work after being informed that the workplace does not allow non-business calls
  • Threatening action they are not in a position to legally take

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Company Profile: Alltran

If you are being called by Alltran, information about the company is below.

Alltran, which also does business as Plaza Recovery, is a debt collection agency located in Houston, Texas with branch offices in Arizona, Minnesota, Maryland, Oklahoma, and Kentucky. It was established in 1987, has over 1,000 employees, and is managed by its CEO, Kevin Keleghan. Records archived at the PACER (Public Access to Court Electronic Records) website confirm that people who believed they were being harassed by Alltran stood up to the company in court.

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Alleged Violations against Alltran

According to PACER**, on or about November 3, 2015, Alltran sent a collection letter to an Illinois resident. It appeared to state, in part, that interest would accumulate on the debt, causing the total to grow even though she had not entered into an agreement with the original creditor or the collection agency that late fees would apply to the debt.

Feeling harassed by Alltran, she hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

The matter was later dismissed.

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Hire an Attorney

The phone numbers for this collection agency are:

If any of these numbers appear on your caller ID when the phone rings, it means that you are being called by Alltran. If they attempt to collect an unauthorized amount from you, hire a consumer attorney. If you file a claim against Alltran and win, you could potentially be awarded $1,000 per violation as well as attorney’s fees, court costs, and any actual damages. An attorney will help you act on the rights that the law grants to you.

**Case taken from PACER ( File number is Case: 1:16-cv-08398 from the United States District Court for the Northern District of Illinois, Eastern Division.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Alltran, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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