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Updated on Author: Contributing Author: Sergei Lemberg

Are You Being Called By Alliance Asset Management?*

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Are you being called by Alliance Asset Management?* Here’s what you need to know.

When you’re being hounded night and day by collection agencies, you may be tempted to file for bankruptcy to make it stop. Before taking such a drastic situation, speak to an attorney first. If a debt collector is stressing you to breaking point, they are likely breaking the law.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, protects you from bullying and harassment by third-party collection agencies. These companies are prohibited from using methods like the following to intimidate you into paying what they demand.

  • Calling you at an inconvenient time, such as before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Pretending to be attorneys or police officers
  • Discussing the debt with uninvolved third parties like your friends, family and neighbors
  • Swearing and calling names
  • Claiming that you can be arrested, have your assets seized, or have your wages garnished if they do not pay
  • Calling you at work if they know what such calls are not allowed

Are You Being Called By Alliance Asset Management?

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Company Profile: Alliance Asset Management

If you are being called by Alliance Asset Management, information about the firm is below.

Alliance Asset Management is a debt collection company headquartered in Wood Dale, Illinois. It was established in 2000, has 75 employees, and is managed by its President, Paul Edwards. The company presently has a B- rating with the Better Business Bureau. Records archived at the PACER (Public Access to Court Electronic Records) website revealed that people who believed they were being harassed by Alliance Asset Management turned to the court system to help assert their rights.

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Alleged Violations against Alliance Asset Management

Karissa Whaley vs. Alliance Asset Management*

According to PACER, on May 29, 2012, Alliance Asset Management allegedly placed three calls within an hour to Georgia resident Karissa Whaley’s place of employment in an attempt to collect an alleged debt. During first call, Ms. Whaley informed Alliance that calls to her workplace were prohibited and hung up. The collector allegedly called back immediately, and this time Ms. Whaley’s manager told them to stop. Nonetheless, Alliance Asset Management allegedly placed a third call that day.

When Ms. Whaley informed Alliance that she could not afford to pay the debt, the collector she was speaking to allegedly began to use hostile and aggressive language, interrupting her and becoming impatient and repeatedly asking her, “What can you do? I have other calls. What can you do?”

Alliance Asset Management also allegedly threatened to mark her account as “refusal to pay,” leading her to believe that the company would file suit against her. Feeling harassed by Alliance Asset Management, Ms. Whaley hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

  • Contacting her at her workplace after learning that such calls were not allowed
  • Using harassing, oppressive, or abusive means to collect a debt
  • Causing her phone to ring constantly for the purpose of annoying her
  • Using false, deceptive and misleading means to collect a debt
  • Failing to send her a debt validation letter within five days of initial contact

The matter was later settled.

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Hire an Attorney

The phone numbers for Alliance Asset Management are:

If you see either number on your caller ID when the phone rings, it’s an advance warning that that you are being called by Alliance Asset Management. If company collectors used harsh and abusive language with you and call you at work after being asked to stop, hire a consumer attorney. If you file a claim against Alliance Asset Management, a judge could potentially order the company to pay you $1,000 per violation as well as attorney’s fees, court costs, and any actual damages. Don’t be victimized by unscrupulous debt collectors: fight back.

*Case taken from PACER ( File number is Case 1:12-cv-02433-MHS from the United States District Court for the Northern District of Georgia, Atlanta Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Alliance Asset Management, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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