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Updated on Author: Sergei Lemberg

Are You Being Called By Admin Recovery, LLC*?


Are You Being Called By Admin Recovery, LLC*? Here’s What You Need to Know

ACA International once estimated that collection agencies make over a billion communications with consumers every year. Many of them take things too far and attempt to collect in ways that are hostile, deceptive, and abusive. What they don’t tell you is that by doing this, they are breaking the law.

Your Rights Under the FDCPA

A consumer protection law called the Fair Debt Collection Practices Act, or FDCPA, regulates what third-party collection agencies may say and do while trying to collect a debt. Using methods like those below are against the law and can result in fines or license revocation.

  • Trying to collect a debt discharged in bankruptcy
  • Refusing or failing the validate the debt
  • Contacting you after you are represented by an attorney
  • Calling your workplace when they know that such calls are against your employer’s rules
  • Using profane and obscene language
  • Demanding amounts that exceed the original debt

Are You Being Called By Admin Recovery, LLC*?

Company Profile: Admin Recovery, LLC

If you are being called by Admin Recovery, LLC, the agency’s background information is listed below.

Admin Recovery, LLC is a debt collection agency located in Clarence, New York. It was opened in 2008, has around 10 employees on staff, and is managed by its President, Shawn Costanzo. Records maintained and updated by the PACER website indicate that consumers who believed they were being harassed by Admin Recovery, LLC did not hesitate to step up and challenge the agency in court.

Alleged Violations against Admin Recovery, LLC**

According to PACER, on or around October 1, 2009, Admin Recovery, LLC allegedly called the mother-in-law

of an Arizona consumer and left a voicemail. When the mother-in-law called back, the agency allegedly told her that it was a law firm and that there was a legal action pending, or about to be filed, against the consumer in the State of California. It also allegedly stated that because of the laws in Arizona, the consumer’s husband could be sued for the debt.

Feeling harassed by Admin Recovery, LLC, the consumer retained the services of a consumer lawyer and sued the company for the following alleged violations of the FDCPA:

  • Failing to identify itself as a debt collector in all communications
  • Misrepresenting the character, amount, or legal status of the debt
  • Threatening legal action it had no intention of taking
  • Using unfair and unconscionable means to collect a debt
  • Discussing her debt with her mother-in-law

The matter was later settled.

Hire a Consumer Lawyer

The phone numbers for Admin Recovery, LLC are:

If you see them on your caller ID, you are being called by Admin Recovery, LLC, likely about a debt it is trying to collect from you. If they try to collect payment by embarrassing you in front of relatives and threatening legal action it has no intention of taking, make an appointment with a consumer lawyer and file a claim against Admin Recovery, LLC. When a debt collector believes they have the upper hand, a lawsuit can serve as an expensive wake-up call.

**Case taken from PACER (pacer.gov). File number is Case 2:10-cv-00284-ECV from the United States District Court for the District of Arizona, Phoenix Division.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Admin Recovery, LLC or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Sergei Lemberg
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