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Updated on Author: Contributing Author: Sergei Lemberg

Are You Being Called By Action Revenue Recovery?*

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Are You Being Called By Action Revenue Recovery?* Here’s What You Need to Know

According to the Consumer Financial Protection Bureau, approximately one in three consumers has been contacted by a debt collector in the past year. Complaints about collection agencies account for nearly one-quarter of all complaints the organization has received since it started. If you experience this type of harassment, know that you have rights that can make it stop.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) was enacted in 1977 to combat abusive debt collection tactics. It protects consumers by prohibiting debt collectors from using methods like the following to collect a debt:

  • Calling at inconvenient times
  • Using profane and abusive language
  • Discussing the debt with anyone except the consumer, their attorney, spouse, or co-signer
  • Threatening legal actions they cannot take
  • Calling non-stop with the intention of annoying and harassing the consumer
  • Ignoring a request to cease communications

Are You Being Called by Action Revenue Recovery?

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Company Profile: Action Revenue Recovery

If you are being called by Action Revenue Recovery, information about the company is below.

Action Revenue Recovery is a debt collection office located in Monroe, Louisiana. It was established in 1999, has less than 10 employees, and is managed by its President, Drew Kennedy. It is also a member of the Association of Credit and Collections Professionals and specializes in healthcare debt. According to civil litigation records filed at the PACER (Public Access to Court Electronic Records) website, consumers who believed they were being harassed by Action Revenue Recovery challenged its demands in court.

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Alleged Violations against Action Revenue Recovery

Heather Cox vs. Action Revenue Recovery*

According to PACER, Missouri resident Heather Cox contacted Action Revenue Recovery on or about June 6, 2014 to discuss missed phone calls she had allegedly received from them. The company stated that they had called her several times and allegedly told her that this debt was to be reported on her credit. When it stated that the bill needed to be paid and asked Ms. Cox if she would be making payment arrangements today, she replied that she could not do so at this time. In response, the representative allegedly that they would “go ahead and report on your credit.”

Feeling harassed by Action Revenue Recovery, Ms. Cox hired a consumer attorney and sued the agency for allegedly violating the FDCPA in the following ways:

The matter was later settled.

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Hire an Attorney

The phone numbers for this collection agency are:

If you see either one on your caller ID when the phone rings, it means that you are being called by Action Revenue Recovery. If they threaten to ruin your credit if you don’t pay, hire a consumer attorney. If you file a claim against Action Revenue Recovery and win your case, you may potentially receive $1,000 per FDCPA violation plus court costs and attorney fees. Never assume that what you’re being told by a debt collector is the truth, especially if a lot of money is involved. Learn more about your rights and fight for them.

*Case taken from PACER ( File number is Case: 4:14-cv-01076-NCC from the United States District Court for the Eastern District of Missouri, Eastern Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Action Revenue Recovery, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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