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Updated on Author: Contributing Author: Sergei Lemberg

Called By Account Resolution Group? Here’s What to Know

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Few people acquire credit with the intention of defaulting. Unfortunately, setbacks happen both personally and financially. If your creditors send the accounts to a debt collector, they may not be civil or respectful, but you don’t have to tolerate abuse. Read on to learn more!

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, protects indebted consumers from being harassed by overzealous debt collectors. If any agency uses these approaches on you, contact a consumer attorney

  • Pretending to be police officers or attorneys
  • Saying they have court papers to serve on you when they don’t
  • Shouting and calling you names
  • Ignoring your dispute letter
  • Calling members of your family and telling them about the debt
  • Chasing you for a debt discharged in bankruptcy

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Company Profile: Account Resolution Group

If you are being called by Account Resolution Group, more information about the company is below.

Account Resolution Group is a debt collection agency in Bakersfield, California. It was founded in 2009, has approximately 8 employees, and is managed by irs President, Sam Shawwa. Detailed litigation files maintained by the PACER website show that consumers who felt that they were being harassed by Account Resolution Group went to court.

Alleged Violations against Account Resolution Group*

According to information on the PACER website, on or around February 8, 2011, a California consumer checked her credit report and found that Account Resolution Group had pulled her report on June 29, 2010 and April 14, 2011, although she claimed that she had not applied for credit with them or participated in any interactions that gave the agency the right to check her score.

Feeling harassed by Account Resolution Group, the consumer sued the agency for:

  • Failing to send her a debt validation package
  • Using false, deceptive, and misleading methods
  • Using unfair and unconscionable means to collect a debt

The matter was eventually settled.

 Called By Account Resolution Group? Here's What to Know

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Hire a Consumer Lawyer

The phone number for Account Resolution Group is 1-661-832-4274. If it appears on your caller ID when the phone rings, Account Resolution Group is trying to contact you. If they harm your credit score by making unauthorized inquiries or tradelines, hire a consumer lawyer and file a claim against Account Resolution Group If your claim succeeds, you may be awarded $1,000 per FDCPA violation, which sends a message to all collection agencies that the law has to be obeyed.

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Additional Resources

*Case taken from PACER ( File number is Case 2:12-cv-04122-PSG-AJW from the United States District Court for the Central District of California.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Account Resolution Group or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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