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By Contributing Author: Sergei Lemberg Updated on

Are You Being Called By Account Management Services?*

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Are you being called by Account Management Services?* Here’s what you need to know.

Harassment by debt collectors comes in many forms. Some tactics are intended to be annoying, such as using an auto-dialer to call your cell phone several times a day while others are outright malicious, involving threats to ruin your credit and sue you. None of it is legal, but debt collectors who use such tactics will ever admit it.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, is a consumer protection law that regulates the activities of third-party collection agencies. It has guidelines for the ways that debt collectors may contact you, and has made tactics like those below punishable by law.

  • Failing or refusing to identify themselves as debt collectors
  • Calling you at inconvenient times and places
  • Calling your friends, neighbors, and co-workers and telling them that you owe a debt
  • Using profane and abusive language
  • Demanding amounts that exceed the amount of the original debt
  • Pretending to be attorneys, police officers, or federal agents

Is Account Management Services Calling You?

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Company Profile: Account Management Services

If you are being called by Account Management Services, information about the company is below.

Account Management Services is a debt collection agency located in Cypress, California. It was founded in 2001, has approximately 18 employees, and is managed by its President, Richard Moss. Litigation records viewable at the PACER (Public Access to Court Electronic Records) website indicate that people who felt that they were being harassed by Account Management Services eventually decided to stand up to what they perceived as over-aggressive collection tactics.

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Alleged Violations against Account Management Services

Richard Bui vs. Account Management Services*

According to PACER, in or around October 2014, an Account Management Services employee who identified himself as ‘Jason’ allegedly called California resident Richard Bui and left a voice message. Mr. Bui claimed that Jason merely asked him to call 1-800-922-4704 ext. 111 and did not identify himself as a debt collector.

Feeling harassed by Account Management Services, he hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

The matter was later settled.

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Hire an Attorney

The phone numbers for this debt collection agency are as follows:

If these numbers ever appear on your caller ID, a debt collector is on the line. If you are ever called by Account Management Services and they do not identify themselves or their reason for contacting you, call a consumer attorney immediately, as deceiving consumers is against the law.If you file a successful claim against Account Management Services, you may be awarded $1,000 per FDCPA violation plus attorney fees and court costs. When debt collectors go too far in their drive to get your money, the law gives you the resources you need to act on your rights.

*Case taken from PACER ( File number is Case 8:15-cv-00087-AG-DFM from the United States District Court for the Central District of California, Southern Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Account Management Services, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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