Consumer protection agencies like the Federal Trade Commission and the Consumer Financial Protection Bureau regularly receive complaints about debt collector misconduct.
Many collection agencies violate the law to get your money, but few people are aware that they have the ability to stop the harassment.
Your Rights Under the FDCPA
The Fair Debt Collection Practices Act, or FDCPA, was passed in 1977 to stop third-party debt collectors from hounding consumers into bankruptcy. Over 40 years later, it continues to penalize debt collectors that use strategies like the following to make you pay.
- Contacting you directly when they know that you have an attorney
- Trying to collect after you refuse to pay
- Failing to send a debt validation letter within five days of first contact
- Calling third parties regarding your debt
- Pretending to be law enforcement officers
Company Profile: 360 Mortgage Group, LLC
If you are being called by 360 Mortgage Group, LLC, a company overview is below.
360 Mortgage Group, LLC is a privately owned mortgage lender and debt collection agency located in Austin, Texas. It was founded in 2007, has 175 employees, and is managed by its Director, Mark Greco.
According to the Better Business Bureau, government action is pending against the company for allegedly failing to properly reconcile their trust accounts in violation of Financial Code 50314 and California Code of Regulations.
Litigation records at the PACER website confirm that consumers who believed they were being harassed by 360 Mortgage Group, LLC took a stand.
Alleged Violations against 360 Mortgage Group, LLC
According to PACER, on or around August of 2016, 360 Mortgage Group, LLC contacted a Florida consumer to advise that it was the new servicer of his home loan.
He checked the public records for an assignment from Sovereign Lending Group to 360 Mortgage but found nothing, but the agency allegedly continued to collect and threaten to foreclose on his property.
Feeling harassed by 360 Mortgage Group, LLC, the consumers hired legal counsel and sued the company for the following alleged FDCPA violations:
- Threatening to take action that cannot legally be taken
The matter was later settled.
Hire a Consumer Lawyer
The phone numbers for 360 Mortgage Group, LLC are:
If you see them on your caller ID, it means that you are being called by 360 Mortgage Group, LLC. If they claim to be your new mortgage servicer and the public record suggests otherwise, don’t be intimidated. Hire a consumer lawyer and file a claim against 360 Mortgage Group, LLC.
If your claim succeeds, the agency could be ordered to pay you statutory damages and cover your attorney fees, so when you know you’re in the right, take action.
Case taken from PACER (pacer.gov). File number is Case 0:17-cv-61055-BB from the United States District Court for the Southern District of Florida.
*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against 360 Mortgage Group, LLC, or any other third-party collection agency, you may not be entitled to any compensation.