Getting phone calls from collection companies like Plaza Services, LLC is technically not illegal, even though it can be embarrassing and uncomfortable. But you have the right to tell a collection company to stop calling you at work.
And if you tell a debt collector that you don’t want them to call you at work or if you tell them that your boss won’t allow collection calls at work they are required to stop calling you.
The Fair Debt Collection Practices Act dictates what a collection company can legally do in order to get you to pay a debt and the FDCPA says that if you give a debt collector “reason to know” that their calls are unwelcome they have to stop making them.
That means that if you tell a debt collector from Plaza Services, LLC or another debt collection company that you don’t want them to call you at work or that your boss forbids collection calls at the office they have to stop calling you.
If you tell them to stop and they continue to call you then they are violating the FDCPA and they could owe you up to $1000 in damages.
Methods for Stopping Debt Collectors from Calling You
When debt collectors refuse to stop calling you there are a couple of ways to handle it. If you want to be sure that the debt collector never calls you again you need to send a written letter to the office of the debt collection company.
Keep a copy of the letter and send it registered mail or with signature required so you have proof it was sent. Another way that you can deal with continued collection calls is to just hang up on the caller.
You don’t have to talk to a debt collector, especially if they are getting angry or if they are threatening you. You can also record the call as long as you tell them that they are being recorded.
Damages You May Be Entitled To
If Plaza Services, LLC or another debt collector continues to call you after you told them to stop or sent a letter telling them to stop you can file a claim against them and receive monetary damages because they violated the law. You could be entitled to get money for:
- Emotional distress – Dealing with harassing phone calls at work and at home can cause anxiety, depression, and feelings of worthlessness that you could receive damages for.
- Statutory Damages – The FDCPA says that the debt collector must stop calling if you tell them to stop. If they don’t stop that company could owe you up to $1000 in damages.
- Physical distress – When you are afraid of dealing with harassing phone calls you might have trouble sleeping or other physical problems that can be compensated with damages.
- Lost wages – If you get fired from your job because the debt collector keeps calling or if you are so upset you can’t go to work you could receive lost wages compensation.
Talk to an Attorney Today
When you tell a debt collector like Plaza Services, LLC to stop calling you and they don’t you should talk to an experienced attorney right away. You have the basis to file a claim and receive damages, and a good attorney can help you navigate the process of filing your claim and getting whatever damages you might be entitled to.
*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Plaza Services, LLC or any other third-party collection agency, you may not be entitled to any compensation.