On September 20, 1977, the United States Congress enacted one of the most significant consumer protection laws. The Fair Debt Collection Practices Act (FDCPA) leveled the legal playing field between consumers and third party debt collectors by prohibiting the use of deception in the attempt to collect outstanding credit accounts and personal loans.
Debt collection agencies such as Glass Mountain Capital, LLC are also not allowed to bully consumers by using abusive language and making threats.
One of the most powerful provisions of the FDCPA grants consumers several legal rights when it comes to handling debt collection agency phone calls. It can be stressful for you to deal with a debt burden, but the stress soars when a third party debt collector like Glass Mountain Capital, LLC. calls you at home.
You might not know how to answer rapid fire questions, as well as ask questions of your own. By speaking with a FDCPA lawyer, you will learn that you do not have to answer any of the questions asked by Glass Mountain Capital, LLC.
What Do You Say to Glass Mountain Capital, LLC.?
The first phone call from a debt collection agency sets the legal tone for the attempted collection of an outstanding consumer debt. If the debt is less than two years old, Glass Mountain Capital, LLC. probably works directly for the creditor.
Any debt older than two years means a debt collection agency bought the delinquent credit account or personal loan for pennies on the dollar from the original creditor.
In either case, a licensed consumer protection lawyer will explain what you should reveal and what you should keep to yourself. Representative from debt collection agencies refer to scripts that cover every conceivable phone interaction with consumers.
A FDCPA lawyer will draft a script that effectively counteracts the rapid fire questions asked by a Glass Mountain Capital, LLC. representative.
![Phone Script for When Glass Mountain Capital, LLC Calls*]()
How to Handle a Phone Call from a Third Party Debt Collector
A third party debt collector such as Glass Mountain Capital, LLC. will tell you right from the start about the reason for the phone call, as well as provide identity information like the name of the agency and where the agency is located.
After the initial phone exchange, you should let the debt collection agency representative know you plan to tape record the phone conversation. By recording the entire conversation, you collect evidence of any FDCPA violations that your lawyer can present during a lawsuit seeking monetary damages.
Do not agree to any terms of a debt settlement that Glass Mountain Capital, LLC proposes, unless it is a payment plan that you can easily afford. Consult with your lawyer before committing to a debt payment plan to ensure you have all the legal bases covered.
Some debt collection agencies push costly financing options that put you further behind on resolving your debt problem.
Do not allow a representative from Glass Mountain Capital, LLC. get the upper hand during a phone conversation. Speak with an experienced FDCPA lawyer to learn what to say to a debt collection agency over the phone.
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*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Glass Mountain Capital, LLC. or any other third-party collection agency, you may not be entitled to any compensation.