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Updated on Author: Contributing Author: Sergei Lemberg

Are You Being Called By US Collections West, Inc.?*

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Are you being called by US Collections West, Inc.?* Here’s what you need to know

Debt collectors have a bad reputation for harassing debtors. Intrusive phone calls, litigation threats, and negative notations on your credit report are all strategies used to stress or embarrass you into paying. One thing they won’t do is say that the law protects you from such predatory behavior.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) regulates how third-party debt collectors can contact you about payment. Actions like those below are illegal when used to collect a debt, and can get an agency fined or shut down.

  • Using profane or obscene language
  • Publicly posting details of a debt on social media and other public outlets
  • Telling your friends, neighbors, and co-workers that you owe money
  • Pretending to be members of law enforcement
  • Telling you that you have committed a crime and will be arrested if you don’t pay
  • Calling at inconvenient times, such as before 8:00 a.m. and after 9:00 p.m. in your time zone

Are You Being Called by US Collections West, Inc.?

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Company Profile: US Collections West, Inc.

If you are being called by US Collections West, Inc., information about the company is below.

US Collections West, Inc. is a debt collection agency located in Phoenix, Arizona. It was established in 1986, has 42 employees, and is managed by its President, Donald W. Darnell. Records on file at the PACER (Public Access to Court Electronic Records) website suggest that many consumers who believed they were being harassed by US Collections West, Inc. acted on the rights that the FDCPA grants them.

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Alleged Violations against US Collections West, Inc.*

According to PACER, on or about October 16, 2015, US Collections West, Inc. started trying to collect an apartment debt from an Arizona man. When he spoke to the company, he was allegedly told that if he paid the debt, US Collections West, Inc. would stop it from going on his credit report. When he disputed the debt, the company representative allegedly said that it didn’t matter, as a lien had already been approved and he would be subject to garnishment if he did not pay the debt.

Feeling harassed by US Collections West, Inc., Ms. Cole hired a consumer attorney and sued attorney’s office for allegedly violating the FDCPA in the following ways:

The matter was later settled.

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Hire an Attorney

The phone numbers for this collection agency are as follows:

If you see either of them on your caller ID when the phone rings, it means that you are being called by US Collections West, Inc.. If they threaten legal action when you dispute a debt, hire a consumer attorney. If you file a claim against US Collections West, Inc. and win, you could potentially win $1,000 per FDCPA violation. When your rights are violated, hiring an attorney to help you protect them is the best course of action.

*Case taken from PACER ( File number is Case 2:15-cv-02641-DJH from the United States District Court for the District of Arizona, Phoenix Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against US Collections West, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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