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Updated on Author: Sergei Lemberg

Are You Being Called By U.S. Collection West, Inc.?*


Are You Being Called By U.S. Collection West, Inc.?* Here’s What You Need to Know

When you’re drowning in debt and collection agencies are calling constantly, it can be so stressful and humiliating that you might consider bankruptcy, especially if the debt collector assigned to your case is harassing you on a routine basis. Before making an appointment with a trustee, however, see an attorney first, as consumer harassment violates federal law.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) was passed in 1977 to protect consumers from predatory third-party debt collectors. It prohibits actions like the following and penalizes collection agencies that use them to settle a debt.

  • Swearing and calling you names
  • Contacting you after you have sent a cease and desist letter
  • Calling you outside of the hours of 8:00 a.m. and 9:00 p.m. your time
  • Calling you at work when they know that your employer prohibits such calls
  • Threatening to seize your property or garnish your wages
  • Refusing to provide proof that you owe a debt and they are authorized to collect it

Are You Being Called by U.S. Collection West, Inc.?

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Company Profile: U.S. Collection West, Inc.

If you are being called by U.S. Collection West, Inc., information about the company is below.

U.S. Collection West, Inc. is a debt collection agency located in Phoenix, Arizona. It was established in 1986, has approximately 50 employees, and is managed by President, Donald W. Darnell. An examination of civil litigation records retained by the PACER (Public Access to Court Electronic Records) website confirms that many consumers who believed they were being harassed by U.S.

Collection West, Inc. hired attorneys and sought damages for their perceived mistreatment.

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Alleged Violations against U.S. Collection West, Inc.

Stephanie Roth vs. U.S. Collection West, Inc.*

According to PACER, on or about September 25, 2015, Arizona resident Stephanie Roth obtained her credit files and noticed that U.S. Collection West, Inc. reported a debt that had been discharged in an earlier bankruptcy. She submitted a dispute letter to the agency. On or about February 17, 2016, U.S. Collection West, Inc. sent a letter to Mrs. Roth in response to the aforementioned letter. In this response, it attempted to collect the alleged debt. The letter stated that the principal due was $171.37, but that Mrs. Roth owed $41.48 for interest for a total of $212.85.

Feeling harassed by U.S. Collection West, Inc., Mrs. Roth hired a consumer attorney and sued the company for allegedly violating the FDCPA by misrepresenting the character, amount, or legal status of the debt.

The matter was later settled.

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Hire an Attorney

The phone numbers for this collection agency are:

If you see either of these one on your caller ID, it means that you are being called by U.S. Collection West, Inc.. If they insist on collecting a debt that was discharged in a previous bankruptcy, hire a consumer attorney. If you file a claim against U.S. Collection West, Inc., you could potentially win $1,000 per FDCPA violation, plus associated damages and costs. Never let a debt collector take advantage of you when the law is on your side.

*Case taken from PACER (www.pacer.gov). File number is Case 2:16-cv-01682-SPL from the United States District Court for the District of Arizona.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against U.S. Collection West, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Sergei Lemberg
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