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Updated on Author: Sergei Lemberg

Are You Being Called By Trustmark Recovery Services, Inc.?


Debt collectors can be overbearing. Newspaper frequently publish stories about consumers being driven to bankruptcy and even suicide after being hounded too much. If a collection agency becomes overbearing with you, get a free case review from a consumer lawyer who can help you protect your rights.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act protects people from being abused by debt collectors. It applies to consumer instead of business debt and penalizes companies that use these types of methods to collect.

● Persisting in trying to collect a disputed debt
● Calling you outside the hours of 8:00 a.m to 9:00 p.m. in your time zone
● Adding illegal service fees to the original debt
● Calling your family when they have your contact information
● Trying to collect when you refuse to pay
● Threatening to publish your name on a debtor’s list

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Company Profile: Trustmark Recovery Services, Inc.

If you are being called by Trustmark Recovery Services, Inc., a company overview is below.

Trustmark Recovery Services, Inc., which also does business as Lake County Business Bureau, is a debt collection agency in Munster, Indiana. It opened for business in 1936, has fewer than 10 employees, and is managed by Justin Manning. Digitized records at the PACER legal archive suggest that those who believed that Trustmark Recovery Services, Inc. was harassing them went to court to fight back.

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Alleged Violations against Trustmark Recovery Services, Inc.

According to PACER, in or around February 2013, an Illinois consumer received a voicemail message purporting to come “from the University of Chicago customer service department.” The message included a callback number answered by an automated device, “Customer Service Department for the University of Chicago Medical Center.” However, the numbers in question were issued to Trustmark Recovery Services, Inc.

Feeling harassed by Trustmark Recovery Services, Inc., the consumer got a free consultation from a lawyer before filing a claim for:

● Using deceptive means to collect a debt
● Failing to properly identify itself as a debt collector
● Failing to send a debt validation notice

The matter was later settled.

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Hire a Consumer Lawyer

The phone numbers for this debt collector are:

● 1-877-922-5201
● 1-866-256-6204
● 1-219-934-5300

If you see it on your caller ID morning, noon, or night, it means that you are being called by Trustmark Recovery Services, Inc. If they leave voicemails designed to trick you into calling them back, see a consumer lawyer and file a claim against Trustmark Recovery Services, Inc. The agency could be ordered to pay you $1,000 in statutory damages plus your attorney fees, so there are steps you can take when a collection agency goes too far.

*Case taken from PACER (www.pacer.gov). File number is Case: 1:13-cv-04899 from the United States District Court for the Northern District of Illinois, Eastern Division.

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Additional Resources

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Trustmark Recovery Services, Inc. or any other third-party collection agency, you may not be entitled

About the author:

Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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