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Updated on Author: Sergei Lemberg

Is TrueAccord Corp Calling You?*


Is TrueAccord Corp calling you?* Here’s what you need to know.

Are debt collectors calling at all hours of the day and night, leaving you threatening voicemail messages? Are they discussing the debt with your friends and family? Telling you that you could go to jail? You don’t have to tolerate it. The law gives you the right to stop illegal harassment from debt collectors.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) was passed in 1977 to protect consumers from being abused by third-party debt collectors. It regulates what these companies may say or do to collect a debt and prohibits actions like the following:

  • Swearing and calling you names
  • Calling at all hours of the day and night
  • Talking to uninvolved parties such as your friends, family, and co-workers about the debt
  • Contacting you after you have sent a cease and desist letter
  • Threatening legal action that they are not in a position to take or have no intention of taking
  • Calling you before 8:00 a.m. and after 9:00 p.m. in the your time zone

Is True Accord Corp Calling You

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Company Profile: TrueAccord Corp

TrueAccord Corp is a debt collection agency located in San Francisco, California. It was established in 2013, has less than 10 employees, and is managed by its CEO, Ohad Samet. Litigation files archived at the PACER (Public Access to Court Electronic Records) website reveal that TrueAccord Corp has sued for using debt collection practices that allegedly violate the FDCPA.

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Alleged Violations against TrueAccord Corp

Joseph Beninato vs. TrueAccord Corp*

According to PACER, on or about August 25, 2015, Defendant sent a written electronic communication to Plaintiff in an attempt to collect the Debt.

The aforesaid written communication TrueAccord Corp sent a collection letter to Wisconsin resident Joseph Beninato. The letter stated, inter alia:

“If you notify us that you dispute this debt within 30 days from receiving this notice, we will obtain a verification of the debt and email you a copy.”

The Letter did not advise Mr. Beninato that the dispute needed to be in writing or that if he disputed it, TrueAccord Corp would mail a copy of the validation to him. Feeling misled, he responded by filing a class action lawsuit that accused the agency of the following FDCPA violations:

The matter was later dismissed.

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Hire an Attorney

The phone number for TrueAccord Corp is 1-866-611-2731. If the phone rings and this number appears on your caller ID, it means that a debt collector is on the line.If they send you letters or leave voice messages that make your rights in the matter unclear, hire a consumer attorney. If you decide to sue TrueAccord Corp, you could potentially win $1,000 per violation as well as attorney’s fees, court costs, and any actual damages, making illegal debt collection practices an expensive mistake.

*Case taken from PACER (www.pacer.gov). File number is Case: 3:15-cv-00595-jdp from the United States District Court for the Western District of Wisconsin.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against TrueAccord Corp or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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