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Updated on Author: Sergei Lemberg

Are You Being Called By Russell Collection Agency, Inc.?*


Today, the average American household carries a revolving credit card balance of $15,000. With credit card interest averaging 18%, nearly 9% of household income can be consumed by interest payments every year.

When the financial burden becomes too much, debt collectors will soon start calling, and not all of them regard professional ethics or consumer rights as a priority.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, protects indebted consumers from harassment and bullying by third-party collection agencies. This means that debt collectors are prohibited from using methods like the following to make you pay.

  • Calling you at an inconvenient time, such as before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Pretending to be attorneys or police officers
  • Discussing the debt with uninvolved third parties like your friends, family and neighbors
  • Swearing and calling names
  • Claiming that you can be arrested, have your assets seized, or have your wages garnished if they do not pay
  • Disguising the fact that they are debt collectors trying to collect a debt

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Company Profile: Russell Collection Agency, Inc.

If you are being called by Russell Collection Agency, Inc. information about the company is below.

Russell Collection Agency, Inc. is a debt collection agency located in Flint, Michigan. It was established in 1966, has 11 to 50 employees, and is managed by its President, Jerry Wenta.

According to records archived at the PACER (Public Access to Court Electronic Records) website, people who believed they were being harassed by Russell Collection Agency, Inc. challenged the company’s claims in court.

Are You Being Called by Russell Collection Agency, Inc.?

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Alleged Violations against Russell Collection Agency, Inc.

According to PACER, sometime prior to September 11, 2015, a Michigan resident incurred a medical debt that was later sent to Russell Collection Agency, Inc. for collection. When she went to the company’s website to pay online, she learned that she was required to pay a $5.00 processing as part of her payment, which was not part of the debt or the original creditor agreement.

Feeling harassed by Russell Collection Agency, Inc., she hired a consumer attorney and filed a class action lawsuit against the company for allegedly violating the FDCPA in the following ways:

The matter was later settled.

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Hire an Attorney

The phone numbers for this collection agency are:

If you see either one on your caller ID when the phone rings, it means that you are being called by Russell Collection Agency, Inc.. If they attempt to make you pay extra fees to settle your debt, hire a consumer attorney.

If you file a claim against Russell Collection Agency, Inc.with your attorney’s help and win, you could potentially be awarded $1,000 per FDCPA violation as well as attorney’s fees, court costs, and any actual damages. Don’t let yourself be intimidated into inaction: fighting back can pay off.

*Case taken from PACER (www.pacer.gov). File number is Case 2:16-cv-10375-NGE-MKM from the United States District Court for the Eastern District of Michigan, Southern Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Russell Collection Agency, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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