Are you being called by Roquemore & Roquemore, Inc.?* Here's what you need to know.
There are many reasons why people fall into debt. Job loss, illness, and other setbacks can all make the most financially responsible person go deep into debt. This rarely matters to debt collectors, who can be ruthless and abrasive when it comes to getting payments. If you find yourself being bullied by a collection agency because you’ve experienced a financial setback, learn more about your rights.
Your Rights Under the FDCPA
The Fair Debt Collection Practices Act, or FDCPA, was passed in 1977 after people continually complained about mistreatment by third-party debt collectors. This consumer protection law makes it illegal to use tactics like those below to intimidate you into paying.
- Demanding amounts not supported by law or the original creditor agreement
- Calling you at work after they’ve been advised that such calls are not allowed
- Cursing at you and calling you names
- Threatening legal action they cannot take or have no intention of taking
- Calling you outside of the hours of 8:00 a.m. to 9:00 p.m. in your time zone
- Reporting false information to the credit bureaus
Company Profile: Roquemore & Roquemore, Inc.
If you are being called by Roquemore & Roquemore, Inc., information about the company is below.
Roquemore & Roquemore, Inc. is a debt collection company located in Garland, Texas. It was established in 1985, has approximately 55 employees, and is managed by owner Michael Roberts. It currently has an F rating with the Better Business Bureau. Records on file at the PACER (Public Access to Court Electronic Records) website indicate that consumers who believed they were being harassed by Roquemore & Roquemore, Inc. hired consumer attorneys to help them fight back.
Alleged Violations against Roquemore & Roquemore, Inc.
According to PACER, in or around early 2012, Roquemore & Roquemore, Inc. started contacting a Nevada resident to collect a debt. She later complained that the company called her cell phone at an excessive rate and left numerous voice messages threatening to file a lawsuit against her if the debt was not paid immediately.
Callers also allegedly stated that she would go to jail if the debt was not paid, and one collector allegedly said he was an officer of the law and made comments like “this is not a game” and offering her an “education on how things work.” On one occasion a collector allegedly went to her neighbor’s house, discussed the debt with that person, and said to her he now had “a better idea of what [the collector] have been dealing with.”
Feeling harassed by Roquemore & Roquemore, Inc., she hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:
- Discussing her debt with third parties
- Using oppressive and abusive means to collect a debt
- Using false, deceptive, and misleading means to collect a debt
- Threatening legal action it had no intention of taking
- Failing to send a debt validation letter
The matter was later dismissed.
Hire an Attorney
The phone numbers for this debt collection agency are as follows:
If either number appears on your caller ID at any time, be aware that you are being called by Roquemore & Roquemore, Inc.. If they verbally abuse and humiliate you when you don’t pay them, hire a consumer attorney who can help you assert your rights in court. If you file a claim against Roquemore & Roquemore, Inc. and win your case, you could be awarded $1,000 per FDCPA violation.
You have rights no matter how much you owe, so don’t hesitate to act on them.
*Case taken from PACER (www.pacer.gov). File number is Case 2:12-cv-01263-GMN-CWH from the United States District Court for the District of Nevada.
Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Roquemore & Roquemore, Inc., or any other third-party collection agency, you may not be entitled to any compensation.