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Updated on Author: Sergei Lemberg

Are You Being Called By Randall & Richards, Inc.?*


Are you getting calls or letters from Randall & RIchards? Make sure you protect your rights!

Are you at least three months behind on your credit cards bills, student loans, and medical accounts? If so, you may eventually be contacted by a debt collection agency.

While they are legally permitted to try collecting the debt, the law requires them to do so in a professional manner. If they use intimidation or threats to expedite payment, they have broken the law and you can sue.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, is a consumer protection law that grants people the right to dispute a debt and tell collection agencies to cease contact. It also prohibits the use of collection methods like those below:

  • Calling you at work after you’ve told them that your boss does not allow such calls
  • Discussing the debt with anyone but you, your spouse, your attorney, and any debt co-signers (if applicable)
  • Demanding amounts that exceed the original debt
  • Using profane and obscene language
  • Calling before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Threatening to have you arrested

Second Round, LP Harassment Lawyer

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Company Profile: Randall & Richards, Inc.

If you are being called by Randall & Richards, Inc., information about the company is below.
Randall & Richards, Inc., which now does business as BARR Credit Services, is a debt collection agency located in Tucson, Arizona with branch offices in Missouri and Louisiana.

It was established in 1998, has approximately 50 employees, and is managed by President, Randall Frazee. Court records viewable at the PACER (Public Access to Court Electronic Records) website suggest that consumers who believed they were being harassed by Randall & Richards, Inc. challenged the company in court.

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Alleged Violations By Randall & Richards, Inc.

According to PACER, in or around the month of January, 2007, a California resident signed for a materials order on behalf of his employer. Soon afterwards, the employer went out of business but Randall & Richards, Inc. allegedly started calling him about the debt.

He told the callers that the debt was not his, but the calls allegedly continued. He also alleged that Randall & Richards, Inc. failed to identify itself as a debt collector in all communications and even told his co-workers that he owed money.

Feeling harassed by Randall & Richards, Inc., he hired a consumer attorney and sued the company for allegedly violating the FDCPA by:

  • Calling him at work after being advised that such calls were not allowed
  • Discussing the alleged debt with his co-workers
  • Harassing him by phone
  • Misrepresenting the character, amount, and legal status of the debt
  • Failing to send a debt validation notice

The matter was later settled.

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Hire an Attorney

The phone numbers for this collection agency are:

    1-520-745-8701
    1-877-654-1234

If either number appears on your caller ID, it means that you are being called by Randall & Richards, Inc.. If they harass you over a debt that is not even yours and ignore you when you demand that it cease, hire a consumer attorney who can help you file a claim against Randall & Richards, Inc.

You could potentially receive $1,000 per FDCPA violation in addition to statutory damages and court costs. When a collection agency tries to hold you accountable for someone else’s debt, fight back.

**Case taken from PACER (www.pacer.gov). File number is Case 1:08-cv-01070-OWW-SMS from the United States District Court for the Eastern District of California, Fresno Division.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Randall & Richards, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Sergei Lemberg
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