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Updated on Author: Contributor: Sergei Lemberg

Is Radius Global Solutions, LLC Calling You?

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You have rights, and if Radius Global Solutions is calling you, you may want to learn more about them.

If your monthly debt payments go into arrears, you will eventually hear from debt collectors. While many are civil, an unfortunate number will yell at you over the phone, threaten to seize your assets, or embarrass you by discussing the debt with your friends and co-workers.

If this happens, know what your rights and what you can do to fight back.

Is Radius Global Solutions legit?

Yes, Radius Global Solutions is a legitimate business. Radius Global Solutions was incorporated in 1982 and created their Better Business Bureau (BBB) profile in 1989. According to its website, Radius Global Solutions is “a leading provider of Digitally Integrated Customer Engagement Solutions.” The D&B notes that Radius Global Solutions is managed by key principal Lance Black, and Buzzfile estimates an annual revenue of $48.5 million with an employee base of 350.
Radius Global Solutions claims to be “at the forefront of compliance…[in] an ever-changing regulatory environment,” although their website does not provide specific information about regulatory compliance or consumer resources. Radius Global Solutions has received an A+ rating from the BBB and has been BBB accredited. Therefore, the collections company is a legitimate business and their attempts to contact you should be taken seriously.

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Who does Radius Global Solutions collect for?

Radius Global Solutions specializes specifically in the utilities and telecom industry, transportation, financial services, healthcare, retail and consumer goods, government and education, and entertainment and hospitality. Though the company does not provide additional detail on who they specifically collect for, you can assume that if you are being contacted by Radius Global Solutions, they are attempting to collect on a debt within one of the aforementioned categories.

The Radius Global Solutions website lists a number of specific services that it provides to customers including, customer lifecycle management, advanced digital customer experience strategies, sales and market research, multichannel customer service, data management services, and delinquency management. The company additionally claims that they invest in people, collaborate for transparency, build partnerships on trust, and have industry expertise. Lastly, Radius Global Solutions is also accredited by DebNext Software and has a “top call center”, according to their website.

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How many complaints are there against Radius Global Solutions?

The BBB notes that Radius Global Solutions has had 473 complaints closed in the last 3 years, 190 of which were closed in the last 12 months. Radius Global Solutions also has 60 posted customer reviews, which are largely 1 star reviews. The majority of the complaints posted on Radius Global Solutions’ BBB page allege that the debt Radius Global Solutions is attempting to collect on is fraudulent, or that the consumers are not liable for the debt alleged. Additionally, has 146 posted Google reviews, averaging a 1.1 star review.

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Radius Global Solutions Contact information

Address: 7831 Glenroy Rd Ste 250 Edina, MN 55439-3117
Telephone: (888) 287-5711
Website: http://www.radiusgs.com

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Can Radius Global Solutions sue me or garnish my wages?

It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely Radius Global Solutions would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgment. Contacting an attorney BEFORE this could possibly happen would be a smart move, given the risk, the wisest decision as a consumer or alleged debtor would be to acquire legal help to assist with resolving your case.

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Can I sue Radius Global Solutions for harassment?

Yes you can sue. Arguably, you should sue in order to enforce your rights and protect your assets if you are being harassed by Radius Global Solutions. Suing awards consumers hurt by harmful collections practices to recover money as compensation. Moreover, the Fair Debt Collections Practices Act (FDCPA) protects consumers like you, awarding damages of up to $1,000, plus attorney fees and court costs to victims of wrongful collections practices. These laws are meant to protect consumers like you, take action and utilize the FDCPA by contacting an attorney if you are at risk.

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How often can Radius Global Solutions Call?

Radius Global Solutions cannot call or pester you outside of the allotted federal guidelines. Moreover, the government has enacted laws that are meant to protect consumers from repetitive phone calls from debt collectors. In November 2021, the CFPB’s Debt Collection Rule clarified that a debt collector is presumed to have violated the law if they place a telephone call to you about a particular debt

  • More than seven times within a seven-day period, or
  • Within seven days after engaging in a telephone conversation with you about the particular debt.

A collector can also violate federal law by utilizing phone calls to harass, oppress, or abuse consumers. The requisite federal law is the Fair Debt Collections Practices Act (FDCPA), which regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. Additionally, the FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies, and the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA) also provide consumers with legal protection.

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How to stop Radius Global Solutions calls?

You can stop Radius Global Solutions from calling by filing a complaint and obtaining assistance from an attorney. Federal laws provide individuals like you with a means to seek monetary damages in court. You may have a case if..

  • You are receiving multiple calls per week from third party collection agencies.
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your family, friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

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Does Radius Global Solutions hurt my credit score?

It can. However, even if Radius Global Solutions has contacted you regarding an alleged outstanding debt and has already reported the alleged debt to a credit bureau, you can still remove the credit report made. In order to do so you must obtain assistance from an attorney. If the alleged debt has not been reported, act soon and call an attorney before your credit suffers from debt you do not owe.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Radius Global Solutions, LLC, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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