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Updated on Author: Sergei Lemberg

Are You Being Called By General Service Bureau, Inc.?*


Are you being called by General Service Bureau, Inc.?* Here’s what you need to know.

When we experience financial setbacks, debt that was once manageable can become impossible to keep up with. When this happens, debt collectors will start calling, and many of them are relentless. If you are faced with a collector who is rude and intrusive, remember that you have rights no matter how much you owe.

Your Rights Under the FDCPA

In 1977 Congress passed the Fair Debt Collection Practices Act (FDCPA) to stop abusive behavior on the part of third-party collection agencies. Under the FDCPA, any company that uses collection actions like those below risks significant sanctions.

  • Swearing and using racist or sexist language
  • Discussing the debt with anyone except you, your spouse, or your attorney
  • Demanding amounts that are inflated by ‘service charges’
  • Raising their voice and making threats they have no intention of following up on
  • Threatening to damage your reputation and credit rating
  • Calling several times per day

Is General Service Bureau, Inc. Calling You?

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Company Profile: General Service Bureau, Inc.

If you are being called by General Service Bureau, Inc., information about the company is below.

General Service Bureau, Inc. is a debt collection company located in Omaha, Nebraska. It was established in 1946, has approximately 110 employees, and is managed by its President, Bob Leavitt. According to digitized litigation records maintained by the PACER (Public Access to Court Electronic Records) website, people who believed they were being harassed by General Service Bureau, Inc. responded with court actions of their own.

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Alleged Violations against General Service Bureau, Inc.

According to PACER, on or around December 18, 2012 General Service Bureau, Inc. allegedly started trying to collect a debt from a Nebraska resident. The plaintiff later complained that callers were verbally abusive: one allegedly asked if he had forgotten about Christmas when he set up a payment plan and told him that payments could not be deferred, although the law does not prohibit deferral. Another collector threatened to sue him and allegedly asked if he had retirement funds to pay the alleged debt.

Feeling harassed by General Service Bureau, Inc., the plaintiff hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

The matter was later dismissed.

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Hire an Attorney

The phone numbers for this collection agency are:

If you see any of them on your caller ID, it’s confirmation that you are being called by General Service Bureau, Inc..If they harass you verbally and threaten a lawsuit that has no legal basis, hire a consumer attorney. If you file a claim against General Service Bureau, Inc., you could potentially win $1,000 per FDCPA violation, plus court-related costs, so acting on your rights can get you the compensation you deserve.

*Case taken from PACER (www.pacer.gov). File number is Case 4:13-cv-03019-RGK-CRZ from the United States District Court for the District of Nebraska.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against General Service Bureau, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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