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Updated on Author: Sergei Lemberg

Is Fresh View Solutions Calling You?*


Is Fresh View Solutions calling you?* Here’s what you need to know.

Unscrupulous debt collectors rely on your lack of knowledge about their rights to successfully conduct their business. They do whatever it takes to collect a debt, even resort to a succession of illegal tactics, guessing that you don’t know how to make them stop. The answers are here.

Your Rights Under the FDCPA

Legally, third-party debt collectors must be both ethical and professional when attempting to collect a consumer debt. Under the Fair Debt Collection Practices Act, or FDCPA, they are not permitted to use unscrupulous methods like those below to pressure you into paying.

  • Using profane or obscene language
  • Calling you outside of the hours of 8:00 a.m. and 9:00 p.m. your time
  • Reporting false information to the credit bureaus
  • Threatening legal action they cannot take or have no intention of taking
  • Failing or refusing to identify themselves as debt collectors trying to collect a debt
  • Demanding amounts that exceed the original debt

Is Fresh View Solutions Calling You

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Company Profile: Fresh View Solutions

Fresh View Solutions is a debt collection agency located in Denver, Colorado with a secondary office in Overland Park. It was established in 2005 has 50 employees, and is managed by William Judd. Records kept at the PACER (Public Access to Court Electronic Records) website indicate that Fresh View Solutions has been sued for allegedly employing debt collection practices that violate the FDCPA.

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Alleged Violations against Fresh View Solutions

According to PACER, in and around mid 2015 Fresh View Solutions allegedly called a Colorado resident and her husband on their cell phones on a constant basis, causing them to accrue usage charges. The plaintiffs claimed that they had never provided the agency with permission to call their cell phones and that Fresh View Solutions used an automatic telephone dialing system, automated message and/or prerecorded voice when calling them.

When the unwanted contact persisted, the plantiffs hired a consumer attorney and sued the agency for allegedly violating the FDCPA in the following ways:

The matter was later dismissed.

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Hire an Attorney

The phone numbers for Fresh View Solutions are:

If the phone rings and either of these numbers appear on your caller ID, be aware that a debt collector is looking for you. If they call you several times a day and cause you to rack up cell phone charges, hire a consumer attorney and fight back in court. You could potentially be awarded $1,000 per violation as well as attorney’s fees, court costs, and any actual damages, proving that standing up for yourself can truly pay off.

*Case taken from PACER (www.pacer.gov). File number is Case 1:15-cv-02738-WYD-MEH from the United States District Court for the District of Colorado.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Fresh View Solutions or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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