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Updated on Author: Sergei Lemberg

Are You Being Called By BYL Collection Services, LLC?*


Are you getting calls from debt collectors every day, even a work although your boss prohibits such calls? Many collection agencies intentionally violate state and federal consumer debt collection laws, hoping that you aren’t aware of your legal rights and that you will give in under the pressure and pay.

Below is an overview of the federal consumer protection statutes allow you to sue an unethical collection agency when they go too far.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) regulates how third-party debt collectors must conduct themselves when communicating with indebted consumers. It also offers important legal protection to debtors.

When your rights are not respected by debt collectors, you can file a lawsuit to affirm these protections and seek damages when appropriate.

  • Using profane and obscene language
  • Pretending to be attorneys, police officers, or federal agents
  • Claiming that you owe an amount that’s not supported by law or the original creditor agreement
  • Reporting inaccurate information to the credit bureaus
  • Threatening legal action they cannot take or have no intention of taking
  • Contacting you directly even after you’ve hired an attorney to represent you in the matter

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Company Profile: BYL Collection Services, LLC

If you are being called by BYL Collection Services, LLC, information about the company is below.

BYL Collection Services, LLC is a debt collection agency located in West Chester, Pennsylvania. It opened for business in 1998, has 20 to 49 employees, and is managed by its President, Jeffrey Heft. A review of lawsuit records at the PACER website indicates that people who believed they were being harassed by BYL Collection Services, LLC sought advice from a consumer lawyer and then acted on it.

Are You Being Called By BYL Collection Services, LLC?*

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Alleged Violations against BYL Collection Services, LLC

According to PACER, on or about April 24, 2015, BYL Collection Services, LLC sent a collection letter to a California consumer regarding a medical debt. The letter requested $1,495 but a day or two later the consumer received a call that demanded a different amount altogether.

Feeling harassed by BYL Collection Services, LLC, he filed a lawsuit against the agency for breaching the FDCPA by:

  • Attempting to collect an amount when such amount was not expressly authorized by the agreement regarding the debt or permitted by law
  • Misrepresenting the character, amount, or legal status of a debt
  • Using an unfair or unconscionable means to collect or attempt to collect a debt

The matter was later settled.

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Hire a Consumer Lawyer

The phone numbers for BYL Collection Services, LLC are:

Seeing either number on your caller ID is an instant sign that BYL Collection Services, LLC is looking for you. If they demand inconsistent amounts from you, don’t be bullied or mislead. Hire a consumer attorney and file a claim against BYL Collection Services, LLC.

The FDCPA provides for statutory damages up to $1,000, as well as an award of attorney’s’ fees and court costs, so don’t be afraid to stop the harassment and pursue compensation.

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Additional Resources

Case taken from PACER (pacer.gov). File number is Case 3:15-cv-02180-W-WVG from the United States District Court for the Southern District of California.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against BYL Collection Services, LLC, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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