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Updated on Author: Sergei Lemberg

Are You Being Called By Butler, Robbins, & White, LLC?*


When you’ve experienced a financial setback and are struggling to make ends meet, you probably don’t have enough at the end of the month to pay down your debts. Once you miss a certain number of payments, your creditors may hire a collection agency to collect the outstanding balance.

Many of these agencies will do anything to get your money, even disregard your rights.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) was passed in 1977 to regulate the professional conduct of third-party debt collectors. It prohibits collection methods like the following, and any offending company risks fines and license revocation.

  • Using profane or obscene language
  • Threatening to damage your reputation and credit rating
  • Refusing to validate the debt and prove that they are authorized to collect it
  • Ignoring a debt validation request
  • Telling you that you can arrested or imprisoned for nonpayment of a debt
  • Pretending to be police officers or government agents

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Company Profile: Butler, Robbins, & White, LLC

If you are being called by Butler, Robbins, & White, LLC, a company overview is below.

Butler, Robbins, & White, LLC is a collection agency located in Fort Lauderdale, Florida. It was established in 1956, has 26 employees, and is managed by its CEO, Robin Kluge. The PACER website holdings include litigation records indicating that people who thought that they were being harassed by Butler, Robbins, & White, LLC took the matter to court.

Are You Being Called By Butler, Robbins, & White, LLC?*

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Alleged Violations against Butler, Robbins, & White, LLC

According to PACER, on or around July 14, 2011, Butler, Robbins, & White, LLC began calling a Florida consumer to collect a debt. She alleged that during a phone conversation on August 8, a company representative threatened to file a complaint with the Real Estate Licensing Board which would state that the consumer committed fraud unless she paid $4,900 by 5:00 p.m. Frightened, she agreed to pay $1,100.

When the consumer wrote a letter to the agency complaining about the collector’s conduct, that same party called her and said that the letter “does not change anything.”

Feeling harassed by Butler, Robbins, & White, LLC, the consumer hired an FDCPA lawyer and sued the agency for allegedly:

  • Using false, deceptive, and misleading means to collect a debt
  • Using harassing and abusive means to collect a debt
  • Failing to identify itself as a debt collector in all communications

The matter was later settled.

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Hire a Consumer Lawyer

The phone number for this debt collection agency is 1-954-726-4300. Seeing on your caller ID when the phone rings means that you are being called by Butler, Robbins, & White, LLC.

If they try to bully you into paying a debt you don’t owe or can’t afford, hire a consumer lawyer and filing a claim against Butler, Robbins, & White, LLC. If the court agrees that your rights were violated, you could receive $1,000 per FDCPA violation, so stand your ground and let a lawyer help you protect your rights.

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Additional Resources

Case taken from PACER (pacer.gov). File number is Case 0:11-cv-62730-WJZ from the United States District Court for the Southern District of Florida, Fort Lauderdale Division.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Butler, Robbins, & White, LLC or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Sergei Lemberg
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