Anyone can experience financial difficulties, but some people are at such a disadvantage that they fail to rebound quickly. As a result, their credit cards, medical bills, and student loans go into arrears and eventually debt collectors start chasing them for payment.
If it happens to you, never forget that as a consumer, you have rights.
Your Rights Under the FDCPA
The Fair Debt Collection Practices Act (FDCPA) allows collection agencies to contact you about paying a debt, but they may not pursue you to the point of harassment or use collection tactics like those listed below.
- Swearing and using profane language
- Calling you before 8:00 a.m. and after 9:00 p.m. your time
- Disguising the fact that they are debt collectors trying to collect a debt
- Threatening to have you arrested or jailed
- Trying to collect amounts that exceed the original debt
- Telling your friends, neighbors, and co-workers that you owe money and they are trying to collect it from you
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Company Profile: FCI Lender Services, Inc.
If you are being called by FCI Lender Services, Inc., more information about the agency is below.
FCI Lender Services, Inc. is a private mortgage lender and debt collection agency located in Anaheim, California. It was founded in 1982, has 25 employees, and is managed by its Senior Director, Gordon Albrecht.
Lawsuit records viewable at the PACER website confirm that consumers who felt they were being harassed by FCI Lender Services, Inc. took a legal stand against the company.
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Alleged Violations against FCI Lender Services, Inc.
According to PACER, on or around July 14, 2015, FCI Lender Services, Inc. sent a Florida consumer a mortgage statement showing that he owed $3,057.61, although he had sent a $3,000 check that had been subsequently cashed.
This communication was also sent directly to him although he had an attorney representing him.
Feeling harassed by FCI Lender Services, Inc., the consumer sued for the company for the following alleged FDCPA violations:
- Contacting him directly when he was represented by an attorney regarding the debt
- Using false, deceptive, and misleading means to collect a debt
- Misrepresenting the character, amount, or legal status of the debt
- Using unfair and unconscionable means to collect a debt
The matter was later dismissed.
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Hire a Consumer Lawyer
The phone numbers for FCI Lender Services, Inc. are:
Seeing them on your caller ID is confirmation that FCI Lender Services, Inc. is trying to contact you. If they cash a check you send them and proceed to hound you as if you never paid the debt, don’t be intimidated into paying twice. Instead, use that money to hire a consumer lawyer and file a claim against FCI Lender Services, Inc.
When a collection agency tries to make you pay twice, a judge could order them to pay you instead.
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Additional Resources
Case taken from PACER (pacer.gov). File number is Case 1:15-cv-23315-KMM from the United States District Court for the Southern District of Florida.
*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against FCI Lender Services, Inc., or any other third-party collection agency, you may not be entitled to any compensation.