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Updated on Author: Contributor: Sergei Lemberg

Called By Receivables Performance Management?*


Are You Being Called By Receivables Performance Management?* Here’s what you need to know

If you lose your job or your spouse files for divorce and initiates a costly legal battle, you may find it difficult to keep up your monthly debt payments and default on one of even all of the,. If this happens, you may soon hear from collection agencies that have an unfortunate ability to make a bad situation worse.

Your Rights Under the FDCPA

Under the Fair Debt Collection Practices Act, or FDCPA, it is illegal for a collection agency to abuse, trick, or threaten you into paying a debt. Any agency that uses tactics like those below, they are breaking the law.

  • Calling before 8:00 a.m. and after 9:00 p.m. in the consumer’s time zone
  • Talking to anyone except the consumer, their spouse, or their attorney about the debt
  • Failing or refusing to identify themselves as debt collectors in every communication
  • Using profane or obscene language
  • Threatening to garnish your wages or send you to jail if you don’t pay
  • Failing to report to the credit bureaus that a debt is in dispute

Is Receivables Performance Management Calling You?

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Company Profile: Receivables Performance Management

Receivables Performance Management is a collection agency located in Lynnwood, Washington. It was founded in 2003, has 150 employees and is managed by owner Howard George. It has a B rating with the Better Business Bureau. Civil litigation records viewable at the PACER (Public Access to Court Electronic Records) website confirm that consumers who believed they were being harassed by Receivables Performance Management went to court to seek damages.

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Alleged Violations against Receivables Performance Management

According to PACER, in or around early 2010, Receivables Performance Management began trying to collect a debt from a Colorado resident. She later complained that debt collectors sometimes called her up to four times a day, even on weekends, and used rude and abusive language when they did get her on the line.

Feeling harassed by Receivables Performance Management, the plaintiff hired a consumer attorney and sued the agency for allegedly violating the FDCPA in the following ways:

The matter was later dismissed.

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Hire an Attorney

The phone numbers for Receivables Performance Management are as follows:

If any of them appear on your caller ID, it means that you are being called by Receivables Performance Management. If they call you outside of FDCPA-approved hours and use rude, aggressive language when you can’t pay the debt, hire a consumer attorney and file a claim against Receivables Performance Management. You could end up being awarded awarded $1,000 per FDCPA violation plus court costs and reasonable attorney fees. When you call collection agencies out on their bad behavior, they could end up owing you.

*Case taken from PACER (www.pacer.gov). File number is Case 1:10-cv-03032-JLK from the United States District Court for the District of Colorado.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Receivables Performance Management, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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