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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Bureau of Collection Recovery, Inc.?*


Debt is hard to deal with, especially if it has been incurred through no fault of your own. You may have lost your job, been forced to take a pay cut, or been left with bills after a messy divorce.

The reason, however, does not stop debt collectors from calling and demanding payment in ways that make you feel even worse. If this happens to you, it is important to know that you don’t have to put up with harassment and abuse.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) is a consumer protection law that regulates what third-party debt collectors may say and do when trying to collect a debt from you. It prohibits abusive tactics like those below.

  • Using profane or obscene language
  • Reporting false information to the credit bureaus
  • Failing or refusing to identify themselves as debt collectors trying to collect a debt
  • Calling you at inconvenient times and places, such as before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Demanding amounts not supported by law or the original creditor agreement
  • Calling you at work after you tell them that you can’t take personal calls there

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Company Profile: Bureau of Collection Recovery, Inc.

If you are being called by Bureau of Collection Recovery, Inc., information about the company is below.

Bureau of Collection Recovery, Inc. is a collection agency located in Eden Prairie, Minnesota. It was established in 1985, has 11-50 employees, and is managed by its CEO, Marty Sarim.

Litigation records retained by the PACER (Public Access to Court Electronic Records) website also confirm that many consumers who felt they were being harassed by Bureau of Collection Recovery, Inc. turned to the court system for protection and compensation.

Are You Being Called by the Bureau of Collection Recovery, Inc?

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Alleged Violations Against Bureau of Collection Recovery, Inc.

According to PACER, on or about early 2012, Bureau of Collection Recovery, Inc. allegedly called a Florida consumer on an ongoing basis, looking for someone named ‘Terry Hammond’. Although he insisted he was not this party, collection agents allegedly continued to call him and use belittling, derogatory language.

Feeling harassed by Bureau of Collection Recovery, Inc., he hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

  • Continuing to contact him after he insisted he was not the party in question
  • Using harassing and oppressive means to collect a debt
  • Harassing him by phone
  • Using unfair and unconscionable means to collect a debt

The matter was later settled.

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Hire an Attorney

The phone numbers for this collection agency include:

If you see any of these numbers on your caller ID, you are being called by Bureau of Collection Recovery, Inc. If they repeatedly harass you by phone over someone else’s debt, hire a consumer attorney.

If you file a claim against Bureau of Collection Recovery, Inc. with your attorney’s help and win, a judge could order the company to pay $1,000 per violation as well as your own lawsuit-related costs. Unscrupulous collection techniques can cost a debt collector in the long run.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Bureau of Collection Recovery, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

**Case taken from PACER (www.pacer.gov). File number is Case 8:12-cv-01431-SDM-EAJ from the United States District Court for the Middle District of Florida, Tampa Division.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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